FREQUENTLY ASKED QUESTIONS

Welcome to Fieldini LLC's FAQ page! Here you can find answers to frequently asked questions about our products, orders, shipping, and more. For further information, please feel free to contact us.

 

1. How do I place an order?

 

You can complete your purchase by visiting our website, browsing our products, and adding the items you want to your cart. At checkout, please fill in your shipping address and payment information.

 

2. Can I change or cancel my order?

 

If you need to change or cancel your order, please contact us within 24 hours of order confirmation. We will try our best to accommodate your request, but please note that once the order has been shipped, you will not be able to make changes or cancellations.

 

3. Do you offer international shipping?

 

Yes, we offer international shipping services. Shipping costs and times vary depending on the destination and the weight of the package. You can view the specific shipping costs and options at checkout.

 

4. How can I track my order?

 

Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your package status in real time on the shipping company's website.

 

5. Can I request a refund if I am not satisfied with the product?

 

Yes, you can request a refund within 7 days of receiving the product. Please ensure the product is unused and in its original packaging. For detailed return and refund information, please see the "Refund and Return Policy" section on our website.

 

6. Where can I find my shopping history?

 

You can view your shopping history by logging into your account and accessing the Order History section. Past orders cannot be viewed if you placed them as a guest.

 

7. How do I contact customer service?

 

If you have any questions or need further assistance, please contact us at:

 

Email: carissa@fieldini.cc

Phone: (945) 381-8414

Address: 3000 N STEMMONS FWY APT 1448, LEWISVILLE, TX 75077

 

8. What payment methods do you accept?

 

We accept a variety of payment methods, including credit cards, debit cards, and other electronic payments. All payment information is processed using secure encryption technology to protect your data.

 

We hope these FAQs help you understand Fieldini LLC's services and policies. If you have any further questions, please don't hesitate to contact us directly!